We’re committed to providing a seamless shopping experience, from order placement to delivery and beyond. Enjoy fast, secure shipping with tracking on all orders, so you know exactly when to expect your items. If something isn’t quite right, don’t worry—our easy return process allows you to return or exchange products within 30 days of receiving them. We prioritize your satisfaction and aim to make every step, from shipping to returns, as smooth and stress-free as possible.
For more details, please review our Shipping Policy.
| Specification name | Specification Value |
|---|---|
| Color pattern | Gray, Geometric, Black |
| Solar panel connections | MC4 |
Power your adventures and home backups with ≥ 24% energy conversion efficiency, ensuring reliable and sustainable energy wherever you are.
When used with a solar panel, it seamlessly collects, converts, and stores clean, renewable solar energy. Whether you're traveling, camping, or simply need a backup power source for everyday use, it ensures you have access to solar power around the clock.
Experience the freedom of portable power. Designed for ultimate portability, it’s lightweight and foldable, making it easy to carry and set up wherever you need power.
Harness the full potential of the sun. Equipped with high-end solar cells, these panels achieve an efficiency of up to 23%. As a result, you can rely on a fast and efficient power source to keep your equipment and power stations fully charged and ready for action.
Installation is very simple; in just a few steps, you can quickly start harnessing solar energy.
Frequently Asked Questions
Returns are accepted within 30 days of delivery for any reason (products must remain in pristine condition). Defective items can be exchanged within 180 days. For details, please refer to our Return and Exchange Policy page.
Certain items are non-returnable and non-exchangeable. However, please contact us regarding any product issues. Such items will be clearly marked before purchase.
We currently ship nationwide across the United States. However, some remote areas may incur additional shipping fees or require extended delivery times.
Orders are typically processed within 1-3 business days. Standard delivery takes 3-7 days, depending on the destination.
We accept credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Bank transfers are available in select regions.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Yes, wholesale pricing applies for orders of 10 or more items. Contact customer service (shopify@solupup.com ) for specific discount details.
Customer Service Email: shopify@solupup.comService Hours: Monday to Friday, 9:00 AM - 5:00 PM (PDT)Phone: +1 213-397-5943 (U.S.)
Note: The above information is for reference only. Specific details are subject to product specifications and actual policies. Any changes will be notified to customers via email.
