Press & drag to view
Charge your device anytime!
Stable and reliable technology
Enjoying wonderful outdoor time
FAQs
Frequently Asked Questions
1. What is the return policy?
Returns are accepted within 30 days of delivery for any reason (products must remain in pristine condition). Defective items can be exchanged within 180 days. For details, please refer to our Return and Exchange Policy page.
2. Are any purchases final sale?
Certain items are non-returnable and non-exchangeable. However, please contact us regarding any product issues. Such items will be clearly marked before purchase.
3. What areas are covered by your delivery service?
We currently ship nationwide across the United States. However, some remote areas may incur additional shipping fees or require extended delivery times.
4. When will I get my order?
Orders are typically processed within 1-3 business days. Standard delivery takes 3-7 days, depending on the destination.
5. What payment methods are accepted?
We accept credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Bank transfers are available in select regions.
6. How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
7. Do you offer bulk purchase discounts?
Yes, wholesale pricing applies for orders of 10 or more items. Contact customer service (shopify@solupup.com ) for specific discount details.
8. How to Contact Customer Service?
Customer Service Email: shopify@solupup.comService Hours: Monday to Friday, 9:00 AM - 5:00 PM (PDT)Phone: +1 213-397-5943 (U.S.)
Note: The above information is for reference only. Specific details are subject to product specifications and actual policies. Any changes will be notified to customers via email.
SOLUPUP Solar Panels 30W Portable Foldable Solar Charger
$79.99 $49.99